Privacy Policy for Humus AL

At Humus AL, we are committed to protecting the privacy and security of our users’ personal information. This Privacy Policy explains how we collect, use, and disclose information when you use our Third party service provider. By using Humus AL, you consent to the practices described in this Privacy Policy. 

Information We Collect 

1.1 Personal Information: When you create an account with Humus AL, we collect personal information such as your name, surname and email address. This information is necessary for us to provide our services to you.

1.2 Service Request: When you request for our tailored services, we collect information related to your request, and the payment method used.

1.3 Location Information: To create the virtual memorial, we may collect your precise location information when you use our mobile app or website. You can choose to allow or deny access to this information through your device settings. You can choose to publish or unpublish your virtual memorial for other users to see.

How We Use Your Information

2.1 Providing Services: We use your personal information to create the user profile, communicate with you regarding your preferences, and provide customer support.

2.2 Improving Our Services: We analyse the usage information to understand how our platform is used, identify trends, and improve the user experience. This includes personalizing content, features, and advertisements based on your preferences. 

2.3 Customer Support: We may use your information to respond to your inquiries, troubleshoot issues, and address your concerns.

2.4 Marketing and Communication: With your consent, we may send you promotional emails, newsletters, or other communications about our services, discounts, or special offers. You can opt out of receiving such communications at any time.

2.5 Legal Compliance: We may use your information to comply with applicable laws, regulations, or legal processes and to protect our rights, privacy, safety, or property.

Information Sharing and Disclosure

3.1 Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as payment processors, cooperate  partners, and customer support providers. These service providers are obligated to protect your information and only use it to perform the services on our behalf.

3.2 Legal Requirements: We may disclose your information if required by law, court order, or government request, or if we believe that such disclosure is necessary to protect our rights, privacy, safety, or property.

Data Security

We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.  Where users are required to create unique password upon sign up, and unique id for virtual memorial. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. Hence, the user is responsible to keep their profile password discrete.  

Your Choices and Rights

5.1 Account Information: You can review, publish, and unpublish the virtual memorial at any time.

5.2 Communication Preferences: You can opt out of receiving promotional communications from us by following the unsubscribe instructions provided in the communication or by contacting us directly.

6. Cookies and third-party technologies:

Humus AL and its partners use cookies and other identification technologies on our apps, websites, emails, and online ads for purposes described in this notice, and Humus AL  Cookie Notice. 

Cookies are small text files that are stored on browsers or devices by websites, apps, online media, and advertisements. Humus AL uses cookies and similar technologies for purposes such as:

• Authenticating users
• Delivering and measuring the effectiveness of advertising campaigns
• Monitoring website traffic and trends, as well as getting a general idea of the online habits and preferences of users interacting with our services 

Additionally, we might permit third parties to offer our online ads, assess our audience, manage our analytics, and monitor and report on the effectiveness of our advertising. These organizations may identify the devices used by users to our websites as well as when they visit other online sites and services by using cookies, web beacons, SDKs, and other technologies.